The Need

ISVs moving from premise-based products to SaaS are often not prepared to handle the management of the new infrastructure required by moving to a SaaS model. Management of remote data services, whether in the form of traditional servers or virtual “cloud” services, requires a set of skills and tools most ISVs do not have and that take their focus away from product development, sales and customer service.

The Solution

Scio provides a set of Infrastructure Management Services based on our experience managing a variety of applications for clients in all sorts of configurations. We can bring our experience to bear on your needs regardless of whether you just need review, monitoring, and maintenance of an existing infrastructure or you are considering an implementation and need help in planning, selection, and configuration of your service.

Our Approach

Scio’s experience in planning, specifying and implementing infrastructure for a variety of applications gives us a growing knowledge base on subjects critical to successful implementation and management of infrastructure for applications that are delivered over the Internet. We can review your plans and needs and leverage our experience to provide a best of breed solution in a timely and cost-effective way.

Our services include:

• Selection of infrastructure appropriate to your needs whether it is single web server, cluster, cloud or various combinations
• Security planning, implementation and assessment
• Planning for data backup, retention, surety, security, and indemnification
• Evaluation of application latency and tuning of network and application services
• Planning for service continuity and redundancy
• Maintenance and operational planning and management including all the services necessary for standard 24X7 operations

Key-Value Added Elements

• Access to a team of specialists on demand with deep experience in many situations
• Plans and implementations based on knowledge of current solutions and successful engagements
• Management by dedicated staff members who understand your application, your customers, and can provide services and advice on your operations.
• A Nearshore team that is available during your business day to answer questions and collaborate on operations

Value Received

• High level of expertise and knowledge of current infrastructure practices
• Faster time to market
• Lower operational costs and higher reliability
• Higher flexibility from improved planning
• Improved recovery from service interruptions
• High staff availability and excellent communications from the Nearshore model