| Product Support |
The NeedISVs considering on-demand products or with products currently in production can find that the needs for application and infrastructure maintenance and support take them away from core sales and operations requirements. ISV’s moving from a licensed model are generally unprepared for the support requirements involved in a SaaS product. When the need moves beyond consideration of direct user support, it is hard to chart without experience. The SolutionScio has experience in the deployment and support of on-demand products on many platforms and in many situations. Our development team maintains products for many ISVs, while our support center maintains application reliability and manages infrastructures on several sites. This broad experience can be leveraged for clients that need dedicated support for their products Scio’s ApproachScio offers a range of skills and services for ISVs needing outsourced product support, whether the product is currently in production, under development, or planned:
Key Value-Added Elements
Value Received
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They took the time to examine the project in its entirety with focus on my goals and needed performance. These actions made me feel confidence in their concern for providing a superior product. 
- Larry Langston, First American Real Estate Information Services -
Property and Casualty Field Services
Automation of field reports gives customer a competitive advantage by receiving inspections quickly and in a validated digital format ready for delivery to customers.
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